Customer Use Policy

Commenting on an American Canyon Fire Protection District Social Media Site 

By posting or commenting on the American Canyon Fire Protection District’s social media sites, you are agreeing to the terms of use of this Customer Use Policy. The American Canyon Fire Protection District shares information, images, photographs and video with the public through external social media websites. Comments made by the public to these sites are reviewed and, while comments will not be edited by District personnel, a comment may be deleted if it violates this Customer Use Policy. 

Comments should be related to the posted topic for the District's social media page or post. American Canyon Fire Protection District social media accounts are not meant for comments that do not directly relate to the purpose or topic of the social media website or for service requests.  

Comments may contain links to external sites that are government sites, District-related sites, sites with specific ties to the District or sites that provide public information that helps the District fulfill its mission. 

Contacting the District in the event of an emergency should not be done through social media sites. In the event of an emergency, please call 911 and ask for assistance. While comments posted on District social media sites are monitored, posting a comment is neither recommended nor the best way to contact the District. 

You are subject to the Terms of Service (TOS) of the individual social media websites. Information (photos, videos, etc.) you share with or post to official American Canyon Fire Protection District pages are also subject to the TOS of the site and may be used by the owners of the site for their own purposes. For more information, consult the individual social media website's TOS. 

The District shall have full permission or rights to any content posted to its social media sites, including photographs and videos. 

Individuals posting photos warrant they have taken the photograph and have obtained any necessary permission from any third party if that third party or third party’s intellectual property appears in the photograph. Photos remain your individual property, but by posting a photo, you agree to allow the District to display and use your photo on the District’s social media sites and grant the District a perpetual, worldwide non-exclusive license to reproduce, distribute, display and create derivative works of your photo in connection with the American Canyon Fire Protection District and promotion for the American Canyon Fire Protection District. By posting a photo, you release and hold the District harmless from any and all liability arising from or related to the posting of your photo(s). 

Postings or comments to District social media sites shall NOT contain any of the following: 

• Comments not topically related to the particular subject or article being commented upon; 
• Comments in support of, or opposition to, political campaigns, candidates or ballot measures (this does not apply to educational information or materials provided by the District about District ballot measures or related Comments in response to it); 
• Profane language or content; 
• Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation/gender identification, as well as any other category protected by federal, state or local laws; 
• Sexual content (including nudity) or links to sexual content; 
• Solicitations of commerce, including, but not limited to, advertising of any business or product for sale, commercial promotions and spam; 
• Conduct in violation of any federal, state or local law, or encouragement of illegal activity; 
• Information that may tend to compromise the safety or security of the public or public systems; 
• Content that violates a legal ownership interest of any other party; 
• Potentially libelous comments; 
• Personal attacks, insults, or threatening language; 
• Private or personal information published without consent; 
• Reproduced or borrowed content that reasonably appears to violate third party rights; 
• Hyperlinks to material that is not directly related to the discussion. 

Comments posted by a member of the public on any District social media site are the opinion of the commentator or poster only, and publication of a comment does not imply endorsement of, or agreement by, the American Canyon Fire Protection District, nor do such comments necessarily reflect the opinions or policies of the American Canyon Fire Protection District. 

The District reserves the right to deny access to District social media sites for any individual, who violates this Policy, at any time and without prior notice.  

The District reserves the right to restrict or remove any content that it deems, in its sole discretion, to be in violation of this Customer Use Policy, the Administrative Policy, or any other applicable law (including, but not limited to copyright and/or trademark law), to be the intellectual property of any third party, or to pose a threat to the District’s technology system or its security. 

This comment policy is subject to amendment or modification at any time. 

Questions or concerns regarding the American Canyon Fire Protection District's social media activity may be directed to Laura Provencher, Public Information Officer at lprovencher@AmCanFire.gov.